Music
On Hold

Customised Messages

Create customised on-hold messages that will help to drive sales and educate your customers.

Targetted Messages

Only people that call will hear your music and messaging, so you know it’s reaching people who care about your business.

Engaging Messages

Keep your callers engaged until a member of your team can speak by informing of new products or special offers.

CUSTOMISE, TARGET, ENGAGE

Music On Hold

messaging on hold

Music on Hold is a system that allows you to create customised on-hold music and voice-over messages that will help to drive sales and educate your customers. It is targeted too; only people that call will hear your messaging, so you know it’s reaching people who care about your business.

 

Did you know that 34% of callers whose calls aren’t answered will not ring back? With Music on Hold, your callers stay engaged until a member of your team can answer the phone. You can use that time to inform your callers of new products or special offers. 

Customised messages to your business also help to increase a customers’ perception of your company. Whether you’d like to up-sell to customers or just address frequently asked questions that will streamline calls, bespoke Music On Hold will inform and engage your customers better than vanilla hold music. 20% of callers making a purchase decision based on the information they hear.

 

You don’t have a second chance to make a first impression so make the most of the one you’ve got!”

CREATE YOUR OWN

Music On Hold production

Now this is fun – try out our very own Megamixer!

 

Here you will find all the ideas you need to create your Music on Hold production.

You can choose your music and voiceover, then hear them merge together. 

 

Need script help? Or even a voice, just let us know, we can help you with it all!

Choose from the list of music in this box,

and click to play

Choose from the list of voiceovers in this box, click to play and hear them merge together

A VOICE WITH POWER

The Benefits of Music On Hold

For you...

  • A professional solution that can help you meet commercial targets, allowing a typical mark up of around 200%
 
  • Bespoke white-labeled solutions and sales support you can rely on
 
  • Letting your callers know they are your very next priority reassures them and ensures confidence in your services

Did you know

90% will hang up after 40 seconds if confronted with silence and 34% of callers who hang up will not call back.

For your customer...

  • Is a limited-time offer coming to an end? Do you need to move certain lines of stock? Silence is a lost opportunity when it comes to educating your customers. Use hold time to communicate key information about products and services.

 

  • Research reveals that callers believe they are ‘on hold’ for less time when listening to a Music on Hold production. Keeping them on the line increases the chances of securing sales.

Did you know

90% of Music on Hold marketing users say it increases Product Awareness.

Connect Your World Better

Pod offers all its users unrivalled support. At the click of the buttons below you gain access to a library of video user guides on our dedicated Pod You Tube Channel and our Pod Help Bookshelf. All easy to follow and easy to configure within your own secure portal.

Get the demo

Connect your world better...